we accept visa, mastercard, discover, american express, venmo and paypal. we do not accept personal checks or cash.

hourly session pricing is based on stylists education, experience, specialities, skill and demand and is gratuity free

we require a 30-50% non-refundable deposit to be applied at checkout on all services booked for 3 hours or more, and any service for new or unestablished* clients to secure your booking.

*clients without 3 or more visits in a calendar year

out of respect for our team and clients, we require that you give us 24 hours notice should you need to cancel or reschedule an appointment. any missed appointments, or appointments cancelled after the 24 hour mark will incur a fee of 50% of the cost of service.

up to 15 minutes late, we will try our best to accommodate you. after 15 minutes it is at the discretion of the stylist as to whether a service can be provided. lateness of more than 15 minutes when we are unable to accommodate is considered a missed appointment, and will incur the 50% fee. deposits and/or cancellation fees will be charged to your card on file or added to your next booking. *deposits that are forfeited will go towards the fee.

everyone has unexpected events come up- even us! late cancellation fees will not be applied until after your first missed appointment.

we want you to love your hair! if you would like an adjustment to your service, please notify us within 7 days and you may do so with the same stylist(additional service charges may apply based on the outcome of the follow-up consultation). if you wish to see a different stylist, full service charges will apply. we do not offer refunds for services if you choose to alter your hair yourself, or visit another salon.

help protect and respect our health. we ask our team and clients that are feeling unwell to please wear a mask.  free masks are always available! 

it’s important to us that you have the appropriate hair care products to complete your style at home. we offer a product exchange on all products within 30 days of purchase.  if a product does not meet your needs you are welcome to exchange it for any of our other products or a store credit of the product value.

children:

we do not specialize in children’s hair; and therefore, do not offer services to children under the age of 8. children 8 years of age and older are booked at the normal hourly cost of the stylist. children’s appointments for existing clients will be booked at the discretion of the stylists. 

if a child begins to cry or move their body excessively during a service, we may ask that their appointment be rescheduled, as this can be very unsafe for both children and stylists. we want everyone who comes to ananda to have a kick-ass experience! we kindly ask our clients not to bring children to their appointment unless the child also has a scheduled appointment.